Download the latest Emory installer for Respondus LockDown Browser. Troubleshooting Respondus LockDown Browser. Blank screen during exam A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser. In most cases, you should be able to leave your exam, shut down. When Lockdown Browser is configured for use in a Canvas course, the instructor is typically given a unique URL that is specific to the school/course. That link would take students to a website where they can then download Lockdown Browser. If you found a generic version of Lockdown Browser on the web, you wouldn't be able to use that version. Respondus LockDown Browser Required This quiz requires Respondus LockDown Browser. Please launch Respondus LockDown Browser to take this quiz or view your quiz results. The version of Lockdown Browser available in Rutgers Canvas and Sakai is different than the version from Rutgers Blackboard. If you need to use Lockdown Browser to take an exam or quiz in both Rutgers Blackboard and Canvas/Sakai, then you will need to install two versions of. Login (through Canvas) BBB's Help page; Campus Support; Online Proctoring. Respondus Lockdown Browser - LockDown Browser 'locks down' the browser on a computer or tablet. Students are unable to copy, print, access other applications, or visit other websites during an online exam. Login - online available in Canvas; Respondus Download For Students.
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First Things First
At Troy University we want to prepare students and give them all the tools they need to be a successful learner. Here are our Technical Requirements, Tutorials, and Software for the tools you will need at Troy.
Tech Requirements
PC or Mac Computer
Some aspects of courses within Canvas can be completed using a tablet or mobile device (Chromebook, iPad, Android tablet, cell phone, etc...) However, it is necessary to have access to a computer to complete the majority of your Canvas course work. Click here for a list of Canvas technical requirements.
Web Browsers
It is recommended that you use either Mozilla Firefox or Google Chrome to access Canvas.
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Software and Plug-ins
Students are required to have software that can open/edit Microsoft Office formatted files (i.e. Word, PowerPoint, Excel, etc...) All students with an active email account can install Office 2016 by accessing their email accounts and clicking on 'Office 365' followed by 'Install Office 2016.' Common browser plugins that courses typically use are Java, Adobe Flash, and Adobe Acrobat.
Canvas Tutorials
New to Canvas and wanting to learn more about our Learning Management System?
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Canvas offers 24x7 support to help you with all of your Canvas needs. You can communicate with Canvas support via phone, or by submitting a ticket. You will find 24x7 support information by clicking the Help button inside Canvas on the Navigation menu.
You can also submit a ticket to https://helpdesk.troy.edu/TDClient/Home/ choosing Canvas as the problem type. The Educational Technology team is available through the ticket system 7 days a week from 8:00 a.m. until 5:00 p.m. (Central Time), to assist you with technical issues and answer questions about Canvas.
Respondus LockDown Browser and Monitor Tutorials
LockDown Browser is a custom browser that locks down the testing environment within Canvas. Respondus Monitor works with LockDown Browser and uses a webcam and video technology to prevent cheating.
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NetTutor Tutorials
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NetTutor is an online tutoring service that provides students the support they need, whenever they need it for any subject and on any device.